Tuesday, April 15, 2014

Death By Twitter: #USAirways OMG!

It has been awhile, guys. We haven't had a "Death By Twitter" entry in a few months.
Well, we sure do today. And warning, the content of this, or googling it further, will be NSFW! (For those acronym illiterate that is NOT SAFE FOR WORK!!)
We're gonna keep it PG on this site, though- don't worry!
Okay, so if you haven't seen online, what I am alluding to is the recent US Airways tweet in which a customer service rep was responding to a customer complaint and instead of posting a link to a survey, posted a link to a lewd image. And I'm not talking any lewd image. I'm talking nudity, explicit and dealing with airplanes. I am gonna leave it at that.
This, my friends, is so over the top. It is worse than the average "Death By Twitter" in which someone makes a comment that is borderline offensive or just not well thought out. The image was posted next to the tweet for all to see. Obviously it was a mistake but not the kind of mistake that you can fix by "take an extra breath before you tweet!!"
WHY was this image even anywhere near this customer service reps' computer!? There are currently not even speculations about how this might have happened, and US Airways has launched an internal investigation to find out what the HECK happened.
Of course, they've removed the tweet and responded with a PC apology:
"We apologize for an inappropriate image recently shared as a link in one of our responses. We've removed the tweet and are investigating,"
I don't even know what else to say about this one, guys. Just that I think this is certainly the most graphic Death By Twitter that I've seen all year!  Maybe the one who posted was one of the 40% of people who hate the jobs? Or more likely one of the 10% or so who want to hurt the company they work for?  What do you think?


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