Death By Twitter: Beach Edition

We will now add to the adage I mentioned earlier this week: "Things Not To Joke About On Social Media".  Suicide and Shootings.

 

One would think that these are self-evident, yet another rule breaker comes to light this week, after the shootings at LAX.  Newport Beach's marketing director (or shall I say former marketing director), Jeff Soto tweeted this less-than-savvy tweet less than three hours after the shooting.

 

 

Yeah, that one is a firable offense.  The tweet was removed within the hour and Soto's job did not last much longer. 

 

Take this as a cautionary tale.  Followup tweets from Newport Beach explained that they hadn't seen the update of the fatal shooting yet and were focusing on reports of closures and people stuck at the airport.  In an attempt to make quick and relevant updates (think "Oreo Moment"), they ended up making a faux pas.

 

“It’s ultimately our fault to rush something out without finding all the facts. We wouldn’t intentionally do this I assure you,” the group Tweeted Friday.

 

In this case, I think three hours after the incident is enough time to get the whole story.  But it brings up an interesting point.  Our benchmark for this "real-time relevant marketing" is typically the aforementioned "Oreo Moment", when the brand tweeted a pic after the SuperBowl Blackout.  If that blackout had been fatal, or -God forbid- an attack, we might be shaming Oreo instead of praising it! 

 

How do you balance fact-finding with real-time tweeting? 

What Breaking Bad and Oreos Have In Common

SPOILER ALERT SPOILER ALERT.

If you haven't watched the final episode of Breaking Bad, stop reading now.

 

Great, I figured since it's been almost a week since the final episode, it was pretty much safe to write about this.  Remember during last year's Superbowl blackout when Oreo placed that awesome real-time ad on Twitter?  Well, people are referring to similar real-time marketing efforts "Oreo Moments" now (how's that for some residual branding!). 

And the series finale that had everyone talking had some pretty great attempts at "Oreo Moments". 

I've listed my favorite three below.

 

 

Clorox on Twitter: Maybe the most similar to the Oreo Moment, is Clorox's tightie whitie ad.  Granted, this seems less real-time than the Oreo ad because it is a nod to Walter's choice undies, which was part of the plot line for years now.  This could have easily been thought up months ago and just ready to tweet.  Still, I like the tie-in. 

Century 21 and Craigslist:

Using a little bit of a different avenue, Century 21 pulled a clever stunt just hours before the finale's start by posting a fake ad for the White's New Mexico home on Craigslist sales page.  The ad claimed it was selling the ranch style Albuquerque home and called it "fit for a king" as well as a host of other insider tidbits in the description. 

Truvia on Twitter: Here's the REAL spoiler alert, which goes along with my personal favorite ad for this blog.  Background: In the final episode, Walter kills someone by replacing her choice sweetener, stevia, with poison. This Truvia ad makes my #1 spot because it's clever AND was obviously thought up in real-time as the finale aired.  Granted, the ad didn't post for a few hours after the show.... but still, the edginess of the tweet probably had to clear some level of lawyers!

How about you?  See any other "Oreo Moments" in the Breaking Bad series finale??

Time To Tweet Royally

The biggest news in social media last week would probably have to be that news which was of royal proportions.

That's right, the royal baby.
Surrounding the birth last Monday, hash tags including #RoyalBabyWatch and #RoyalBirth flooded Twitter and Facebook posts. But now, almost two days later, the chatter has quieted a bit and we're beginning to see some of the gems through all the noise.

And who else to cash in on this royal infamy than good old consumer brands on Twitter!  Remember when Oreo posted this ad on Twitter during the Superbowl blackout?  That was so relevant and timely it seemed amazing!  

Well, tons of brands are now cashing in on this real-time tweeting to newsworthy events.  Check out some of the most outrageous from the #RoyalBirth!

My personal favorite is the Play-doh one.  I mean, come ON! Who doesn't love a royal baby built from Play doh!?  

Did you have a favorite? Or see any others you think are worthy of an honorable mention?

Superbowl XLVII Proves Need for Social Media Speed!!

 

We always say the world of social media is fast paced.  Long standing rules of marketing, public relations and consumer engagement have been flipped on their heads by the real-time quickness of today's digital world.  And this was seen on a national level during last night's Superbowl!  While Twitter quips and Facebook posts filled up the night, my top two performers for speed and agility are Oreo and @SuperbowlLights!

 

Twitter handle @SuperBowlLights is a classic look at timing in the social media space.  The handle was created as a joking nod toward- what else- the power outage!! Get this, within ONE HOUR of the moment the lights went out in New Orleans stadium, the handle was created, gained 25,000 followers and was being regulated and having tweets removed by the NFL.  ONE HOUR, people!  It has taken me long than that to get my hair done!

While the story of @SuperBowlLights is quick and impressive, I think @OREO outdoes them.  Mere minutes after the power outage, @Oreo tweeted this "You Can Still Dunk In The Dark" ad.  Wow.  The reason I find this more impressive is that Oreo is a large brand name.  It is owned by Nabisco, which is owned by Kraft--- you get the point? We are talking layers upon layers of approval in a typical decision making process.  But apparently, they are lean and mean enough to be quick and relevant when needed!  Kudos to Oreo!